Security for retail & wholesale

Protecting margins, customer trust, and supply chains.

In retail and wholesale, everything revolves around turnover speed, margins, and customer trust. A breach in webshop, POS system, or logistics platform directly impacts your revenue.

We test webshops, POS systems, loyalty programmes, and integrations with suppliers. Goal: concrete insight into risks and improvement proposals that fit your organisation – not a 200-page report nobody reads.

Webshops & payment flowsPOS systems & branchesLogistics & supplier connections

> Cyber threats targeting retail & wholesale

Retail and wholesale combine everything attackers look for: high transaction volumes, large customer databases, diverse supplier integrations, and staff under constant time pressure. Add seasonal peaks and you have the ideal attack window.

POS malware & skimming

RAM scrapers and overlay attacks on point-of-sale terminals siphon card data in real time. One compromised terminal can leak thousands of card numbers before anyone notices.

E-commerce fraud & webshop attacks

Magecart-style JavaScript injections, credential stuffing on customer accounts, and abuse of checkout flows. Webshops with plugins and third-party scripts are an especially broad attack surface.

Customer data breaches

Loyalty programmes, CRM systems, and marketing databases contain names, addresses, purchase history, and often payment details. A single breach can mean GDPR fines, reputational damage, and lost customer trust.

Supply chain & integration attacks

EDI connections, supplier portals, logistics APIs, and warehouse management systems: every integration is a potential entry point. A compromised supplier can cascade through your entire fulfilment chain.

> How Neo Security helps retail & wholesale

We look at your environment the way an attacker would: from webshop to warehouse, from payment flow to supplier API. At the same time, we understand that every hour of downtime is lost revenue.

1. Pentests on webshops, POS & APIs

Many vulnerabilities in retail sit in the customer-facing layer:

Penetration testing on e-commerce platforms, checkout flows, and payment integrations.
POS system and terminal security assessments across branches.
API testing on connections with suppliers, logistics partners, and marketplaces.
Authentication and authorisation flows: can we access another customer's account, orders, or payment data?

More about pentests: penetration testing · More about red teaming: red team operations

2. PCI DSS & GDPR compliance

Retailers handling card payments and customer data must satisfy both PCI DSS and GDPR/AVG. We bridge the gap between paper policies and technical reality:

PCI DSS gap analysis: where does your cardholder data environment actually begin and end?
GDPR/AVG assessment of customer databases, loyalty programmes, and marketing flows.
NIS2 readiness check for larger retail and wholesale organisations classified as important entities.
Practical roadmap with priorities: what must be fixed now versus next quarter.

More about governance: compliance & governance and CISO-as-a-Service / vCISO

3. 24/7 monitoring & incident response

Attacks on retail happen during Black Friday, overnight stock runs, or the holiday rush – not during office hours.

Managed SOC with retail use-cases: suspicious logins on webshops, unusual API traffic, POS anomalies, large data exports from CRM or loyalty systems.
Incident Response when things go wrong: containment, forensics, and a recovery plan that accounts for ongoing orders and SLAs with marketplace partners.

More about SOC: managed SOC · More about response: incident response

4. Security awareness & phishing tests

Retail staff switch fast between tasks. Attackers know that.

Phishing simulations targeting store managers, finance, e-commerce teams, and warehouse staff – with scenarios like fake supplier invoices, 'new bank account' requests, and seasonal rush pretexts.
Tabletop exercises: what happens when your webshop goes down on Black Friday? Who decides on fallback? How do you communicate with customers?

More about phishing: phishing-as-a-service · More about exercises: tabletop exercises

> Compliance frameworks for retail & wholesale

Retailers and wholesalers must navigate multiple overlapping frameworks:

PCI DSS

Required for any organisation storing, processing, or transmitting cardholder data. Covers network segmentation, encryption, access control, logging, and regular vulnerability assessments.

GDPR / AVG

Customer data, loyalty programmes, and marketing lists are personal data. GDPR requires a lawful basis, data minimisation, breach notification within 72 hours, and demonstrable technical measures.

NIS2 / Cybersecurity Act

Larger retail and wholesale organisations may be classified as important entities under NIS2. This brings mandatory risk management, incident reporting, and supply chain security obligations.

> Why retail & wholesale organisations choose Neo Security

We think in transactions, not in servers.
We look at the full chain from webshop to warehouse to supplier – and understand that every minute of downtime is lost revenue and eroded trust.
Engineers with practical experience.
No generic consultants, but people who have done infrastructure, integration, and e-commerce projects themselves.
Not with fear, but with facts.
We show where you truly have gaps, what the impact is on sales and customer trust, and which measures deliver the most risk reduction per euro.

Frequently asked questions about cybersecurity in retail & wholesale

What cybersecurity regulations affect Dutch retailers?

GDPR/AVG for customer data protection, PCI-DSS if processing payment cards, and NIS2 for large retailers classified as important entities. E-commerce businesses face additional requirements around web application security.

What are the main cyber threats to retail?

Payment card skimming (digital and physical), customer data breaches, ransomware during peak trading periods, supply chain compromises, and web application attacks (Magecart-style) targeting online stores.

Does Neo Security test e-commerce platforms?

Yes. We perform web application pentests, payment flow security assessments, and PCI-DSS compliance testing. We understand Magento, WooCommerce, Shopify, and custom e-commerce architectures.

> Ready for a clear-eyed view of your retail security?

One conversation is enough to determine whether a pentest, PCI DSS assessment, monitoring setup, or awareness campaign is the best first step. We look at your webshops, POS systems, supplier integrations, and customer data flows.

More about governance & compliance

> loading…